Category Archives: Blog Post

NextGen Centers Add Virtual Learning

Virtual reality (VR) technology addresses two areas of need when it comes to youth. First is their deficiency of work experience and life skills. Second is the need to make NCWorks NextGen services more attractive to young people.

Currently the technology simulates real life interactions that promote positive behavior during mock interviews and also teaches conflict resolution. We hope to add career exploration scenarios soon. Too keep pace with ever-changing industry demands, VR can facilitate faster development of new skills which in turn enables individuals to learn more efficiently.

A 2016 study found that the passing rate for groups that engaged with test subject matter in VR was 90%, while the pass rate for the no-VR group–studying the same material–was only 40%.

CAWD is the only board using VR to impact youth outcomes.

All New Youth Advisory Councils

CAWD has formed all new youth advisory councils. Each county we serve will have their own council. The mission of each council is to promote a continuum of services for youth and young adults by supporting comprehensive, integrated models of educational, developmental, and employment-related services.

The focus is an education-to-career system where every young person can

  • Graduate form high school
  • Engage in work experiences
  • Obtain a post-secondary credential
  • Secure living wage work.

A unique aspect of the councils is the inclusion of leaders from across the county that work with young people, including K12, community colleges, juvenile justice, social services, and community-based organizations.

County-wide strategies will be developed to improve the success rate of youth entering well-paying, sustainable careers.

New Tech to Help Center Efficiency

Many customers who enter NCWorks Career Centers head straight to a computer without ever checking in with staff. As a result, they are excluded from the customer count. CAWD is adding an electronic greeting system to center entrances to get a more accurate customer count and to correct other inefficiencies.

In addition to getting a more accurate count, VOS greeter sends immediate notifications to staff when a customer checks in to see them. If visiting the center for the first time, staff can help the customer identify additional services for which they may be eligible, a step that is missed when individuals perform self-service on their own.

A training session for all center staff will be held on February 7th and a full equipment launch is scheduled for early March.

The Hospitality Job Fair is Back!

The Wake County Hospitality Job Fair is being held on April 2nd at the Raleigh Convention Center from 10 am – 2 pm. Some of the area’s most popular hotels, restaurants, and others offering food service will try to fill thousands of jobs in this fast-growing industry.

These jobs are perfect for those looking for flexible schedules on a full or part-time basis. Students, retirees, reentry participants and anyone looking for long-term career potential should attend.

This is the 3rd year that we have partnered with the Greater Raleigh Convention & Visitors Bureau, NC Restaurant & Lodging Association and the City of Raleigh for this event.

For more information, visit

Feel free to download and print the event flyer for customers and clients.

Job seeker flyers

New Executive Committee

Capital Area Workforce Development Board is pleased to announce that Brian Holland, general counsel for Global Knowledge, has been appointed board chair.  He has served on the board for 5 years and previously held the position of vice chair. Brian’s appointment comes after the retirement of Stephen Miller of Novo Nordisk who served on the board since 2014 and was appointed chair in 2019.

Rodney Carson of SAS is the board’s new vice chair. Rodney has served on the board over 3 years and is also vice president of the NC Association of Workforce Boards.

Tom White, director of the NC State University Economic Development Partnership, was appointed secretary last year and will remain in the role.

CAWD Annual Holiday Breakfast

As a kick-off to the holidays, CAWD held the annual holiday breakfast and board meeting! We brought our partners together to celebrate under a theme of “better together.” It was a chance to reflect on our combined successes, enhance relationships, and learn where we’re heading as state. Thanks to everyone that came out, including three Wake County commissioners and some terrific presenters. Great work is being done in the capital area to make sure that the workforce remains as competitive as possible! Happy Holidays, everyone!

Holiday Breakfast

This holiday season, join our board members and staff in a celebration of partnership at CAWD’s Holiday Breakfast! The event takes place on December 5th at the Park Alumni Center at NCSU and includes special guests, a unique feature presentation and great food!  

Watch your email for an invitation!

Workforce Ready 2019

Workforce Ready 2019 will be held on November 19th at the McKimmon Center. The theme is “Disability Works!” CAWD is cohosting along with NC DHHS,LCI, and DisabilityIN. Content is focused on helping businesses discover hidden assets and benefits of hiring persons with disabilities, best practices for reasonable accommodation and to provide other relevant information. Organizations that help businesses implement inclusion programs and that prepare disabled individuals for the workplace will so be present. Be sure to share this event with business partners!

There is no fee to attend but you must register here.

Workforce Ready: Disability Works! is being held as a part of Disability Awareness Month in North Carolina.

Roads to ReEntry Kick-Off!

An information session about “Roads to ReEntry” will be held on Tuesday, October 29th. This $1.5M grant-funded project will help those leaving corrections facilities in Wake and Johnston counties to transition into the workforce.

The kick-off is specifically for partners who submitted letters of support for the grant application and those who may be interested in supporting the program. The purpose of the session is to review components of the grant and establish expectations for fulfilling expected outcomes. Partners will have an opportunity to express concerns and help determine what adjustments should be made for project success.

Watch your email for an invitation! If you do not receive one, contact

Partner Meetings

One of the things CAWD and our partners have been working on is a common referral process for use throughout the  Capital Area NCWorks Career Center System.  In the May meeting,  training was provided as a part of implementing the new referral process. Use of the referral process includes giving partner agencies access to NCWorks Online, something previously not allowed but was critical to making the process as smooth as possible.

In the June meeting, there was discussion around cost sharing and more ways we can leverage one another’s strengths in service to our customers.

Strong partnerships are critical to workforce development. If you haven’t attended a partner’s meeting, we hope you can make one in the future. More meetings are being scheduled, so be on the lookout for your invitation.