Category Archives: CAWD News

UPDATE! FAQ: Career Center Closings

HERE ARE ANSWERS TO THE MOST ASKED QUESTIONS REGARDING NCWORKS CAREER CENTER CLOSES AND CUSTOMER SERVICE.

Are all the career centers open?

No. All career centers are temporarily closed to the public as of March 31st.

Individuals in Wake and Johnston Counties can call 919.715.0111 for one-on-one assistance including job search assistance, resume assistance, counseling and guidance, labor market information, assistance with NCWorks.gov, etc.

How can I as a business set up an appointment to receive services?
Call 919.715.0111

How do I file for unemployment?
Go online to http://www.des.nc.gov or call 888.737.0259.

What if I need technical help with using NCWorks.gov and/or lack a computer or reliable internet access?

Individuals can call 919.715.0111 for assistance with their job search or with navigating NCWorks.gov. For access to a computer or internet access schedule an appointment with a Center.

When will you reopen, or how will you decide when to reopen?

We are evaluating the situation daily and will provide updates as things change. We will make decisions as warranted based on all information provided to us.

New Executive Committee

Capital Area Workforce Development Board is pleased to announce that Brian Holland, general counsel for Global Knowledge, has been appointed board chair.  He has served on the board for 5 years and previously held the position of vice chair. Brian’s appointment comes after the retirement of Stephen Miller of Novo Nordisk who served on the board since 2014 and was appointed chair in 2019.

Rodney Carson of SAS is the board’s new vice chair. Rodney has served on the board over 3 years and is also vice president of the NC Association of Workforce Boards.

Tom White, director of the NC State University Economic Development Partnership, was appointed secretary last year and will remain in the role.

CAWD is Hiring Reentry Specialists!

Capital Area Workforce Development is seeking both a Reentry Council Coordinator and a Reentry Case Manager. These individuals will work for Capital Area Workforce Development and will be Wake County employees. The application closes on Thursday, January 16th. 

Reentry Council Coordinator: The Reentry Council Coordinator will be the main point of contact and coordination for the Wake Local Reentry Council. This position is integral to the success of the Wake Local Reentry Council. This position includes three major aspects:
—-Working with community partners and employers to create a system of support, referrals, and opportunities for returning citizens entering the workforce, this includes outreach to new partners that can strengthen this system
—-Working with community partners create a system of communication that includes regular meetings, updates, and a clear flow of information among partners
—-Monitoring the progress of the Wake Local Reentry Council including participants served, referrals made, and participant outcomes. This information will be provided regularly to CAWD, partners, and funders.

More details and the link to apply can be found HERE.

Reentry Case Manager: This position will serve as the initial point of contact for individuals returning to Wake County from prison, jail and/or probation/parole as well as individuals with a criminal history in need of services. He or she will provide intake, review the clients’ needs, and make the appropriate referral to community partners to meet those needs. This position will coordinate the delivery of services to change client behavior based on assessed risk and needs, provide guidance and support, enhance client participation in the planning process, develop a plan of action, monitor client progress and ensure the continuity of services before and after release. He or she will work closely with other community partners to strengthen the referral network and receive regular updates on clients’ progress. He or she will also document the progress of each client from intake, through referrals, and follow-up and share performance information with CAWD and all partners.

More details and the link to apply can be found HERE.

CAWD Annual Holiday Breakfast

As a kick-off to the holidays, CAWD held the annual holiday breakfast and board meeting! We brought our partners together to celebrate under a theme of “better together.” It was a chance to reflect on our combined successes, enhance relationships, and learn where we’re heading as state. Thanks to everyone that came out, including three Wake County commissioners and some terrific presenters. Great work is being done in the capital area to make sure that the workforce remains as competitive as possible! Happy Holidays, everyone!

New Additions!

While it was sad losing some of our long-time board members, we are thrilled to have several new members in addition to our newly elected executive committee.

CAWD’s new chair is Stephen Miller, HR Business Partner at Novo Nordisk Pharmaceutical Company. Vice chair is Brian Holland, General Counsel at Global Knowledge, and Tom White, Director of NC State University Economic Development Partnership is the new secretary. Each of them has served multiple years on the board and are well respected by the general membership. They will surely take CAWD to new heights!

Here’s a brief introduction to our new board members:

Monica Meadows is business development officer at BlueLine Aviation.  BlueLine offers multiple aviation training progams and is expanding their presence at Johnston Regional Airport. Monica is responsible for development and implementation of the organization’s growth strategy, and brings a wealth of experience in aviation and talent management.

Nicole Jarvis-Miller is vice president of talent acquisition, diversity, inclusion and culture at Advance Auto. The company moved its headquarters to Raleigh last year with an expected 435 new jobs. Nicole has 19 years of HR leadership experience and is currently responsible for more than 70,000 employees.

Michael Haley is the executive director of Wake County Economic Development. Michael oversees organizational programs, staff, and supports 12 municipalities in the county.  He has played an integral  role in creating an environment in Wake County where businesses and people can grow and thrive, and spends most of his time with community partners working to do just that!

Prem Ranganath is vice president of quality & risk management at Trilliant Networks. He is responsible for developing and implementing a comprehensive quality strategy for product engineering. Prem applies design thinking to problem solve with his team and does his part to help them succeed in their professional pursuits.

Rob Axford is business manager of the International Brotherhood of Electrical Workers (IBEW Local 553). He has been an instructor with the Joint Apprenticeship and Training Committee (JATC) for 12 years, treasurer of the Local for 8 years, and spent 2-1/2 years as assistant business manager before being promoted.

Chip Wood is a manager at the NC Division of Workforce Solutions and oversees employees at the NCWorks Career Center in Raleigh.  He started his career at the Employment Security Commission (ESC) in May 1988 as an interviewer in offices that served Cherokee, Clay, Graham, Macon, Jackson, and Swain counties. He became branch manager of the Swain County JobLink in 2000, was promoted to manager of the Murphy ESC office in 2001, and was selected to lead the Durham office in 2010. Chip was named interim manager in Raleigh in 2018 and officially accepted the permanent appointment in 2019.

You can learn more about all of CAWD’s board members here.

Program Year Begins With New Executive Committee

Capital Area Workforce Development Board members elected a new executive committee for program year 2019-2020.  Each of them have served multiple years on the board and are well respected by the general membership.

The new chair is Stephen Miller, HR Business Partner at Novo Nordisk Pharmaceutical Company.  Vice chair is Brian Holland, General Counsel at Global Knowledge and Tom White, Director of NC State University Economic Development Partnership is the new secretary.

Visit the board page for more information about all of our board members.

More for Small Biz

CAWD has enhanced business programs to better serve small, minority, and woman-owned companies (SMWBs), especially those with 100 or fewer employees. These businesses are significant in number and over time can play an increased role in job creation. Yet many don’t receive incentives and resources offered to big business to help them grow and add more jobs.

Two changes have been implemented. First, Catalyst 2020 was developed to fund in-house training for a company’s current employees. To give small businesses a boost in the application process, fields have been added to identify SMWBs. If checked, additional points are awarded in the scoring system, increasing the likelihood of further review.

Second, on-the-job training historically reimburses companies 50% of wages paid during training for new hires. We have increased it to 75% for SMWBs. By increasing financial support, these companies can hold on to existing working capital necessary to fulfill their growth ambitions.

If you know of small businesses who might benefit from Catalyst 2020 or OJT, refer them to Kimberly.Wheeler@wakegov.com.

Finalizing the Strategic Plan

CAWD’s strategic plan for PY19-22 will be finalized in September. After discussion and examination around organizational strengths and system challenges, the board came up with these strategic goals:

  1. Assist the untapped workforce in gaining the skills, competencies and credentials required for in-demand, family-supporting careers.
  2. Increase brand awareness with our stakeholders
  3. Align sector initiatives with workforce system and economic development needs

Three committees were formed around the goals: Customer Success, Outreach, and Sector Strategies. Each committee is making final decisions on strategies and tactics that will lead to fulfillment of CAWD’s strategic goals over the next three years.

Board Member Changes

L-R: Pat Sturdivant, Kristy Moore, Jerilyn Meckler, Craig Hagood

CAWD welcomed four new members at the June board meeting. Kristy Moore, VP at NC Association of Educators; Craig Hagood, CEO and President of House-Autry; and Jerilyn Meckler, VP of Talent & Culture at Nomaco. Not pictured is Chip Wood of the NC Division of Workforce Solutions.

L-R: Pat Sturdivant, Valerie Sachariat, Susan Jackson, Anthony Caison

Exiting board members are Susan Jackson, Anthony Caison, and Valerie Sachariat. Susan and Valerie were long-term members, serving 14 and 9 years respectively. Both also served as board chair during their tenure. Susan’s extensive background in healthcare made her invaluable and she will continue to serve on the NCWorks Commission. Anthony is leaving the board after 5 years of board and executive committee service. As VP of Workforce Continuing Education at Wake Tech, we rest in the fact that our long-standing relationship will remain in tact. Sadly, as Director of Recruiting at Charter Communications, Valerie is being relocated to Charlotte. They all will be greatly missed.

Selections for the executive committee were also confirmed in June.

  • Chair – Steve Miller, Novo Nordisk
  • Vice Chair – Brian Holland, Global Knowledge
  • Secretary – Tom White, NC State University Economic Development Partnership 

It was a bittersweet meeting, but we are thrilled with the caliber of our new members, executive committee, and the passion for workforce development they are all bringing to the board.

Finish Line Grant – Wake Tech and Johnston Community College

Are you a Wake Tech or Johnston Community College student who needs up to $1000 in emergency assistance to finish your education? The Finish Line Grant could help! We cover expenses such as vehicle repairs, utility bills, childcare, housing assistance, books, school supplies, medical emergencies, and more. Complete the one-page application today!

WTCC Finish Line Application

JCC Finish Line Application

For more information or to submit your completed application, please contact Brent Royal at 919-664-7965 or email brent.royal@wakegov.com.