Category Archives: News

“Reopen Wake” Covid-19 Employee Training

Reopen Wake is a two-module, online training that will help employers prepare team members to return to work using appropriate precautions. CAWD is pleased to offer this training at no-cost to eligible Wake County businesses. This program specifically connects businesses in Wake County’s vulnerable communities with necessary funding and training that will get employers and their staff back to work safely and confidently.

Businesses can find more information and apply HERE.

Business Input Needed for Regional Skills Analysis

The region was on pace for incredible growth and development prior to COVID-19. While it might take time to regain that momentum, the Regional Skills Analysis can help us get on track as it’s important to understand the subtle nuances of our workforce.

As workforce leaders, we your participation. This survey is not a study that will be put on the shelf. It will inform programming necessary for recovery and a quality talent pipeline.

If you are a business leader, please take the Regional Skills Analysis 2020 survey or forward to your HR/site lead for completion. We want to hear from all industries and businesses of all sizes!


Local sponsors of Regional Skills Analysis 2020 are RTI, Wake County Economic Development, Capital Area Workforce Development and the City of Raleigh.

Unemployment Claims by County Now Available in North Carolina

The NC Department of Commerce published a dashboard to view unemployment insurance (UI) claims by local area. Users can search by county, workforce development board or see cumulative data for the state. In the press release, Commerce noted that not all claims will be eligible for benefit payments.

CAWD will be summarizing and distributing monthly updates about initial claims to city and county leadership in Wake and Johnston counties.

Here is the March summary for our service area. Ninety percent (90%) of claims were Wake residents. As expected, the hospitality industry shed the most jobs. Anecdotal evidence suggests that many who have lost jobs during COVID-19 plan on returning to their employers. However, CAWD is preparing career centers for an influx of people who will seek new opportunities and may need job training.

The dashboard also allows users to see existing claims data, industries where claimants were employed,  and claimant demographics.

Access the dashboard here.

Business Resources CV-19

NCWorks has a new site with everything you need to know about managing your business and workforce through this crisis.
Click here

If your workforce was impacted by COVID-19, you can also schedule a virtual meeting with your local NCWorks Career Center for information on resources to get your business thriving again. Businesses in Wake and Johnston can contact


Help with Job Loss Due to Coronavirus

Raleigh, March 18,2020 – Capital Area Workforce Development’s (CAWD) NCWorks Career Center network is providing employment services to Wake County residents virtually. Individuals experiencing job loss due to coronavirus or those looking for education and training resources can do so without visiting a career center in person.

“Social distancing is the order of the day and we know that business closings are affecting the livelihood of many people. Providing services online instead of requiring them to come in person is the most expedient and safe way to get them back to work,” said Pat Sturdivant, Executive Director at CAWD.

Individuals can call 919-715-0111 to speak to a team member or use to

  • Chat with a team member
  • Find job seeker services
  • See what job programs you may qualify for
  • Find step-by-step instructions for using NCWorks Online

Individuals can register and create an NCWorks Online profile at to search for jobs. The Virtual Recruiter feature will automatically search jobs 24/7 and send alerts by text or email.

Through NCWorks Online, individuals can also:

  • Create a resume
  • Create a cover letter for a posted job
  • Apply for jobs
  • Research employers
  • Investigate occupations and salaries
  • Determine the right job based on skills, preferences, and personality

Anyone needing help with NCWorks Online can find instructions at or speak to a team member by calling 919-715-0111.

The Division of Employment Security (DES) handles everything related to unemployment insurance including how to apply and benefit questions. The public can find information at the website or call 1-888-737-0259.

New Executive Committee

Capital Area Workforce Development Board is pleased to announce that Brian Holland, general counsel for Global Knowledge, has been appointed board chair.  He has served on the board for 5 years and previously held the position of vice chair. Brian’s appointment comes after the retirement of Stephen Miller of Novo Nordisk who served on the board since 2014 and was appointed chair in 2019.

Rodney Carson of SAS is the board’s new vice chair. Rodney has served on the board over 3 years and is also vice president of the NC Association of Workforce Boards.

Tom White, director of the NC State University Economic Development Partnership, was appointed secretary last year and will remain in the role.

CAWD is Hiring Reentry Specialists!

Capital Area Workforce Development is seeking both a Reentry Council Coordinator and a Reentry Case Manager. These individuals will work for Capital Area Workforce Development and will be Wake County employees. The application closes on Thursday, January 16th. 

Reentry Council Coordinator: The Reentry Council Coordinator will be the main point of contact and coordination for the Wake Local Reentry Council. This position is integral to the success of the Wake Local Reentry Council. This position includes three major aspects:
—-Working with community partners and employers to create a system of support, referrals, and opportunities for returning citizens entering the workforce, this includes outreach to new partners that can strengthen this system
—-Working with community partners create a system of communication that includes regular meetings, updates, and a clear flow of information among partners
—-Monitoring the progress of the Wake Local Reentry Council including participants served, referrals made, and participant outcomes. This information will be provided regularly to CAWD, partners, and funders.

More details and the link to apply can be found HERE.

Reentry Case Manager: This position will serve as the initial point of contact for individuals returning to Wake County from prison, jail and/or probation/parole as well as individuals with a criminal history in need of services. He or she will provide intake, review the clients’ needs, and make the appropriate referral to community partners to meet those needs. This position will coordinate the delivery of services to change client behavior based on assessed risk and needs, provide guidance and support, enhance client participation in the planning process, develop a plan of action, monitor client progress and ensure the continuity of services before and after release. He or she will work closely with other community partners to strengthen the referral network and receive regular updates on clients’ progress. He or she will also document the progress of each client from intake, through referrals, and follow-up and share performance information with CAWD and all partners.

More details and the link to apply can be found HERE.