New Call Center Launched

Job seekers in Wake and Johnston counties can now receive some career center services by chat, email web forms, and phone.

The call center, named Access NCWorks, is staffed by career center team members who can answer basic questions and help customers navigate NCWorks Online. In addition to job search assistance, staff can make referrals to other community organizations.

Chat and email are available directly via Accessncworks.com or through Capitalareancworks.com.

The call center is a major step towards helping individuals in vulnerable communities, and the disabled, access career services without having to travel to a physical location. If
you have clients who can benefit from this service, have them log-on or call the center
at 919-715-0111.