Help with Job Loss Due to Coronavirus

Raleigh, March 18,2020 – Capital Area Workforce Development’s (CAWD) NCWorks Career Center network is providing employment services to Wake County residents virtually. Individuals experiencing job loss due to coronavirus or those looking for education and training resources can do so without visiting a career center in person.

“Social distancing is the order of the day and we know that business closings are affecting the livelihood of many people. Providing services online instead of requiring them to come in person is the most expedient and safe way to get them back to work,” said Pat Sturdivant, Executive Director at CAWD.

Individuals can call 919-715-0111 to speak to a team member or use to

  • Chat with a team member
  • Find job seeker services
  • See what job programs you may qualify for
  • Find step-by-step instructions for using NCWorks Online

Individuals can register and create an NCWorks Online profile at to search for jobs. The Virtual Recruiter feature will automatically search jobs 24/7 and send alerts by text or email.

Through NCWorks Online, individuals can also:

  • Create a resume
  • Create a cover letter for a posted job
  • Apply for jobs
  • Research employers
  • Investigate occupations and salaries
  • Determine the right job based on skills, preferences, and personality

Anyone needing help with NCWorks Online can find instructions at or speak to a team member by calling 919-715-0111.

The Division of Employment Security (DES) handles everything related to unemployment insurance including how to apply and benefit questions. The public can find information at the website or call 1-888-737-0259.